Call Analytics
Call Analytics
Turn every CDR into a client deliverable.
- Missed call and callback rate tracking per tenant
- Peak hour demand analysis from existing PBX CDR data
- Per-tenant usage dashboards — no recording required
- Full AI sentiment scoring and coaching flags (with recordings)
- Automated missed call alerts and usage reporting
Full AI sentiment and coaching intelligence requires call recordings. CDR-only mode provides volume analytics, missed call alerts, and usage reporting.